About Scams Defender

My mother received what seemed like a routine customer service call. She had just updated her Xfinity cable account the day before, so when someone claiming to be from Xfinity called about a "billing issue," it didn't raise any red flags.

The caller was professional, knew specific details about her recent account changes, and explained that there was a problem with her bank debit card information on file. "We need to verify your banking details to ensure your service isn't interrupted," they said with convincing urgency.

What my mother didn't know was that scammers had somehow gained access to information about her recent Xfinity account update. This inside knowledge made their story completely believable. Trusting that she was speaking with a legitimate Xfinity representative, she provided her banking account information.

Within hours, the scammers had withdrawn thousands of dollars from her bank account. By the time we discovered what had happened and contacted the bank, they had already moved the money through multiple accounts, making recovery nearly impossible.

The financial loss was devastating, but the emotional impact was even worse. My mother, a sharp and independent woman who had always been careful with her finances, felt embarrassed and violated. She questioned every phone call and email for months afterward, living in constant fear of being targeted again.

That's when I realized that even the most cautious people can fall victim to sophisticated scams. The scammers didn't just rely on generic tactics—they used specific, recent information to build trust and create a sense of legitimacy that was nearly impossible to detect.

Scams Defender was born from this painful experience.

As the CEO of inelion, an AI software company based in Miami, Florida, I had spent years building technology solutions for the public good. Our company has always been committed to using artificial intelligence to solve real-world problems and help people in meaningful ways.

When my mother became a victim of this sophisticated scam, I realized that all the AI expertise we had developed at inelion could be channeled into protecting families from the growing threat of fraud. Scams Defender represents the convergence of personal mission and technological capability—using advanced AI to defend the people we care about most.